Executive Management

Vic Grizzle has served as president and chief executive officer of Armstrong World Industries since 2016. He joined the company in January 2011 as executive vice president.

Vic brings to his role more than 30 years of experience in driving efficient manufacturing and process improvements, managing large-scale, global sales and marketing teams and leading international businesses to achieve growth. Prior to joining AWI, he served from 2005 to 2010 as president of Global Structures, Coatings and Tubing for Valmont Industries, a $3 billion global leader in engineered products and services for infrastructure development, irrigation equipment and services for agriculture. In addition, Vic was president of the commercial power division of EaglePicher Corporation, a diversified manufacturer and marketer of advanced power technology for multiple industrial, pharmaceutical, and commercial applications. Early in his career, he spent 16 years at General Electric in diverse operational roles of increasing responsibility in Asia, Europe and North America.

Vic holds a bachelor’s degree in mechanical engineering from California Polytechnic University. In addition to serving on the AWI board of directors, Vic is a member of the board of directors of Franklin Electric, global leader in the production and marketing of systems and components for water and fuel movement.

Chris Calzaretta was appointed chief financial officer of Armstrong World Industries in 2022. He joined the company in 2018 as vice president of Finance, Americas.

Chris brings over 20 years of finance and public accounting experience to his new role of CFO. In his previous role as vice president of Finance, Americas, he was instrumental in developing and implementing the company’s strategic growth plans. In addition, he was responsible for business unit finance, corporate financial planning and analysis, manufacturing finance and accounting, as well as merger and acquisition integration teams. Prior to joining AWI, Chris spent 10 years at E.I. DuPont de Nemours and Company where he held finance and accounting roles of increasing responsibility. He additionally held various accounting and financial reporting roles at FMC Corporation, American Meter Company and Delta Airlines. He began his career in public accounting at Ernst and Young.

Chris graduated from Rutgers University with a Bachelor of Science in Accounting and earned an MBA from Villanova University. He is also a Certified Public Accountant.

Mark Hershey was named senior vice president and Chief Operating Officer in 2025. In this position, he is responsible for the business strategy and operations of both company segments, Mineral Fiber and Architectural Specialties, along with business development and enterprise-wide strategic planning. Since 2022, he had served as senior vice president, Americas. He joined the company in 2011 as general counsel and secretary and subsequently served as chief compliance officer and leader of the company’s sustainability efforts. During his tenure at AWI, Mark has played a key leadership role in a range of commercial transactions and strategic initiatives, including the separation of the flooring business in 2016, the sale of its European and Asian businesses in 2019, and multiple acquisitions to grow Armstrong’s Architectural Specialties portfolio.

Prior to joining AWI, Mark held the position of senior vice president, general counsel and secretary at Ricoh Americas Corporation, a $6 billion subsidiary of Ricoh Company Limited, a global manufacturer and leader in digital office equipment, software, and solutions. Prior to his role with Ricoh, Mark held similar leadership positions at IKON Office Solutions, Inc., the largest independent distributor of office products in the Americas and Europe.

Mark holds a bachelor’s degree in Finance from The Pennsylvania State University and a juris doctor from Villanova University School of Law. He serves on the board of trustees of The National Building Museum, a private, non-profit institution created by the U.S. Congress that educates, entertains, and engages people about the built environment while challenging them to advocate for a sustainable and equitable future.

Jill Crager was named senior vice president, Sales Operations in 2022. In this position, she is responsible for all distribution and direct sales channels, pricing, customer service and commercial digitalization.

Previously, Jill served as vice president, Digitalization where she led the effort to optimize Armstrong’s customer experiences through digital platforms and initiatives, simultaneously building and leveraging new technologies to enhance the company’s preeminent sales and service model. From 2013 to 2019 she was vice president, National Accounts and Retail, where she led the expansion of existing and new sales and distribution channels including bringing Armstrong products to maintenance, repair and operations and healthcare group purchasing organizations. Jill joined the company in 1998 in the information technology (IT) department before transitioning to customer-focused roles in 2005 when she became the leader of AWI’s customer focus center.

Jill earned her degree in Computer Science from The Pennsylvania State University.

Austin So joined AWI as senior vice president, general counsel and secretary in 2022. In 2025, his position expanded to include head of Government Relations. In addition to leading the company’s legal team, he directs the strategy and execution of AWI’s government relations, sustainability and compliance programs. Austin brings more than 20 years of broad legal experience from both corporate and private practice.

Prior to joining AWI, he was senior vice president, chief legal officer and secretary for StoneMor Inc., a publicly traded, owner and operator of cemeteries and funeral homes. From 2012 to 2016, he served as division general counsel and secretary for Heraeus Holding GMBH, a global Fortune 500 manufacturing conglomerate headquartered in Germany. Austin began his legal career at Cravath, Swain & Moore LLP and worked at several other leading law firms in New York City.

Austin holds a bachelor’s degree in Government from Harvard University and a juris doctor from the University of Pennsylvania Law School.

Jim Burge is controller and vice president of Armstrong World Industries. He joined the company in 2015.

Prior to assuming this position in 2021, Jim held several finance roles of increasing responsibility including controller, Armstrong Ceilings and Walls, external reporting and consolidations manager and external reporting manager. Before joining the company, Jim worked in auditing, controller and financial reporting roles with Fulton Financial Corporation, York International and the public accounting firm Grant Thornton LLP.

Jim is a certified public accountant and earned his bachelor’s degree in accounting from Bucknell University.